Publications
Peer Reviewed Articles
Book Reviews
Papers under review
Books
Book Chapters – Published
Book Chapters – Unconditionally Accepted (‘in press’)
Book Chapters – Forthcoming/Invited Contributions
Government Reports & Research Monographs
Published Full-Length Conference Papers in Conference Proceedings
1. Iedema, R., Allen, S., Britton, K. & Gallagher, T. H. (2011) What patients and relatives know about risks and problems in health care. BMJ Quality & Safety. December 16, 2011
2. Iedema, R. and Carroll, K. (2011) The clinalyst: Institutionalising reflexivity and flexible systematisation in health care organisations. Journal for Organizational Change Management. 24(2): 175-190.
3. Iedema R, Allen S, Sorensen S, Gallagher T, (2011) What prevents Open Disclosure and what can be done to promote it? US Joint Commission Journal for Quality and Safety. 37(9): 409-417.
4. Iedema, R., Allen, S., Britton, K., Piper, D., Baker, A., Grbich, C., Tuckett, A., Jones, L., Williams, A., Manias, E., Gallagher, T. (2011). The ‘100 Patient Stories’ Project: Patients’ and family members’ views on how clinicians (should) enact Open Disclosure – a qualitative study. British Medical Journal. 343:d4423 doi: 10.1136/bmj.d4423
5. Iedema R (2011) Discourse studies in the 21st century: A response to Mats Alvesson and Dan Karreman’s “Decolonializing discourse”. Human Relations. 64(9): 1163-1176.
6. Sorensen R, Iedema R. (2011) Dilemmas in end of life care in an acute hospital: linking intended policy to enacted practice. Death Studies, 35(2011):1-23.
7. Iedema R. (2011) Creating safety by strengthening clinicians’ capacity for reflexivity. BMJ Quality & Safety: 20(Suppl 1): i83-i86.
8. Iedema R, Piper D. (2011) Mandatory reporting: Implications for observational research in health (Letter). Medical Journal of Australia. 195(1): 54.
9. Butow PN, Goldstein D, Bell ML, Sze M, M Aldridge LJ, Abdo S, Mikhail M, Dong S, Iedema R, Vardy J, Ashgari R, Hui R, Eisenbruch M. (2011) Interpretation in consultations with immigrant cancer patients; How accurate is it? Journal of Clinical Oncology. 29(20): 2801-2807.
10. Butow PN, Bell ML, Sze M, Aldridge L, Abdo S, Eisenbruch M, Duggal-Beri P, Mikhail M, Dong S, Iedema R, Goldstein D. (2011) Communication with immigrant cancer patients; How does it differ? Patient Education & Counseling. Sep;84(3):398-405
11. Mitchison D, Butow P, Sze M, Aldridge L, Hui R, Vardy J, Eisenbruch M, Iedema R, Goldstein D. (2011) Prognostic communication preferences of migrant patients and their relatives. Psycho-Oncology. (Feb 23) doi: 10.1002/pon.1923
12. Richmond, C, Merrick E, Green T, Dinh M, & Iedema R. (2011). Comparison of centralised and bedside handover in an Emergency Department. Emergency Medicine Australasia. Doi: 10.1111/j.1742-6723.2011.01440.x
13. Iedema, R, Merrick, E., Piper D, Britton, K., Gray, J., Verma, R. and Manning N (2010) Co-design as discursive practice in emergency health services: The architecture of deliberation. Journal of Applied Behavioural Science, 46 (2010): 73-91.
14. Iedema, R. (2010) Attitudes Toward Error Disclosure: The Need to Engage with Systems Thinking. The US Joint Commission Journal on Quality and Patient Safety, 36(3), 99-100.
15. Studdert, D., Piper, D., Iedema, R. (2010) Legal aspects of open disclosure II: attitudes of health professionals — findings from a national survey. Medical Journal of Australia, 193(2010): pp. 351-355.
16. Iedema, R. and Rhodes, C. (2010) An ethics of mutual care in organizational surveillance. Organization Studies. 31(2): 199-217.
17. Iedema R and Carroll K (2010) Discourse research that intervenes in the quality and safety of care practices. Discourse & Communication, 4(1): 68-86.
18. Iedema R, Brownhill S, Haines M, Lancashire W, Shaw T, Street J. (2010) ‘Hands on, Hands off’: A model of effective clinical supervision that recognises trainees’ need for support and independence. Australian Health Review. 34(2010): 1-6.
19. Sorensen R, Iedema R, Piper D, Manias, E, Williams A, Tuckett A. (2010) Disclosing clinical adverse events to patients: can practice inform policy? Health Expectations: an international journal of public participation in health care and health policy, 13(2): 148-59.
20. Sorensen, R. & Iedema, R. (2010). Accounting for healthcare outcomes: implications for ICU practice and performance. Health Services Management Research. (Aug) 23(3): 97-102.
21. Forsyth, R., Iedema, R., Maddock, C.A., Lassere, M.N. (2010) ‘Patient Perceptions of Carrying their own Health Information: Approaches Towards Responsibility and Playing an Active Role in their own Health – Implications for a Patient-held Health File (PHF)’,
Health Expectations 13(2): 416-426.
22. Hor, S, Iedema R, White L, Williams K, Kennedy P and Day A (2010) Electronic Incident Reporting: A study of formal and informal accountabilities. Qualitative Health Research 20(8): 1091-1100.
23. Foureur, M, Davis, D., Fenwick, J., Leap, N., Iedema, R., Forbes, I., Homer, C. (2010) Safe satisfying birth, communication and birth unit design: Developing a hypothetical model. Midwifery. doi:10.1016/j.midw.2010.05.015
24. Iedema R, Merrick E, Kerridge R, Herkes R, Lee B, Anscombe M, Rajbhandari, D, Lucey M., and White L. (2009) ‘Handover – Enabling Learning in Communication for Safety’ (HELiCS): A Report on Achievements at Two Hospital Sites. Medical Journal of Australia, 190(11): S133-S136.
25. Iedema, R. (2009) Communication, Quality and Safety. NSW Health – Health Care Advisory Council Newsletter, December 2009, Issue 8: 7-10.
26. Iedema, R. (2009) Alternative approaches to patient safety research. (Introduction to Special Issue on Patient Safety research, Iedema guest editor). Social Science & Medicine. 62(12): 1701-1704.
27. Iedema, R., Jorm, C. & Lum, M. (2009) Affect is central to patient safety work: The horror stories of young anaesthetists. Social Science & Medicine. 62(12): 1750-1756.
28. Juhasz A, Heath C & Iedema R (2009) Post-script: the significance of video research methodology for health and social science. International Journal for Multiple Research Approaches 3(3): 321-324.
29. Iedema R, Merrick E, Rajbhandari D, Gardo A, Stirling A, Herkes R. (2009) Viewing the taken-for-granted from under a different aspect: a video-based method in pursuit of patient safety. International Journal for Multiple Research Approaches. 3(3), pp. 290-301.
30. Perrot, B and Iedema R. (2009) Knowledge Management in Healthcare Settings. Asia Pacific Journal of Health Management 4(1), pp. 27-33.
31. Iedema, R., Jorm, C., Wakefield, J., Ryan, C. & Dunn S. (2009). Practising Open Disclosure: Clinical communication and systems improvement. Sociology of Health & Illness. 31(2): 262-277.
32. Iedema, R., Jorm, C., Wakefield, J., & Ryan, C. (2009). A New Structure of Attention? Open Disclosure of Unexpected Clinical Outcomes to Patients and their Families. Journal of Language & Social Psychology. 28(2): 139-157.
33. Sorensen, R. & Iedema, R. (2009) Emotional labour: clinicians’ attitudes to death and dying. Journal of Health Organization and Management, 23(1):5-22.
34. Ainsworth, S., Grant, D., & Iedema, R. (2009). Space and the construction of middle management identity in complex organizations. Discourse & Communication 3(2009): 5-25.
35. Iedema, R., Sorensen, R., Manias, E., Tuckett, A., Piper, D., Mallock, N., Williams, A. & Jorm, C. (2008) Patients’ and family members’ experiences of open disclosure following adverse events. International Journal for Quality in Health Care. doi: 10.1093/inqhc/mzn043
36. Iedema, R., Mallock N, Sorensen, R. Manias, E., Tuckett, A., Williams, A. Perrot, B., Brownhill, S., Piper, D., Hor, S., Hegney, D., Scheeres, H. Jorm, C. (2008) The National Open Disclosure Pilot: Evaluation of a Policy Implementation Initiative. Medical Journal of Australia 188(2008): 397-400.
37. Iedema, R., Jorm, C & Braithwaite J (2008) Managing the Scope and Impact Root Cause Analysis recommendations. Journal of Health Organization and Management. 22(6), 569-585.
38. Tuckett, A., Iedema, R., Sorensen, R., Mallock, N., Manias, E., Williams, A., & Piper, D. (2008). In response to: Johnstone, M-J., (2008) “Clinical risk management and the ethics of open disclosure Part 1. Benefits and risks to patient safety,.” Letter to the Editor/Commentary. Australasian Emergency Nursing Journal. 11(2008) 88-94.
39. Sorensen, R., Iedema, R., Piper, D., Manias, E. and Tuckett, A. (2008). Health care professionals’ views of implementing a policy of open disclosure. Journal of Health Services Research & Policy 13(4): 227-32.
40. Carroll, K., Iedema, R., & Kerridge, R. (2008). Reshaping ICU ward round practices using video reflexive ethnography. Qualitative Health Research, 18(3), 380-390.
41. Sorensen, R., & Iedema, R. (2008). Redefining accountability: managing the plurality of medical interests in end-of-life care. health: An International Journal for the Social Study of Health, Illness and Medicine, 12(1), 87-106.
42. Hunter, C., Spence, K., McKenna, K & Iedema, R. (2008). Learning how we learn: An ethnographic study in a neonatal intensive care unit. Journal of Advanced Nursing. 6(62): 657-664.
43. Finkler, K., Hunter, C., & Iedema, R. (2008). What is going on? Ethnography in hospital spaces. Journal of Contemporary Ethnography 37(2), 246-250.
44. Slade, D., Scheeres, H., Manidis, M., Iedema, R., Dunston, R., Stein-Parbury, J., Matthiessen, C., Herke, M., & McGregor, J. (2008). Emergency communication: the discursive challenges facing emergency clinicians and patients in emergency departments. Discourse & Communication, 2(3), 289-316.
45. Sorensen, R., Iedema, R., & Severinsson, E. (2008). Beyond profession: Nursing leadership in contemporary healthcare. Journal of Nursing Management, 16,(2008), 535–544.
46. Iedema, R., Forsyth, R., Georgiou, A., Braithwaite, J., and Westbrook, J. (2007) Video research in health: Visibilizing the effects of computerizing clinical care. Qualitative Research Journal. 6(2): pp. 15-30.
47. Iedema, R. (2007). Journal of Applied Linguistics The tensions between professional and institutional discourse in acute care medicine. [Special Issue, Iedema guest editor], Journal of Applied Linguistics, 2(3), 239-248.
48. Iedema, R. (2007). Critical incident reporting and the reconstitution of clinical identity. [Special Issue, Iedema guest editor], Journal of Applied Linguistics, 2(3), 343-364.
49. Sorensen, R., & Iedema, R. (2007). Advocacy at end-of-life: an ethnographic study of an ICU. International Journal of Nursing Studies, 44(2007), 1343-1353.
50. Iedema, R. (2007). Essai: On the multimodality, materiality and contingency of organizational discourse. Organization Studies. 28(6): 931-946.
51. Lee, B., Iedema, R., Jones, S., Marial, O., Braithwaite J. and Long, D. (2007) ‘Recognizing and enabling clinician-led quality improvement initiatives: the Spinal Plastics Outpatient System’. Asia Pacific Journal of Health Management. 2(2). 26-33.
52. Braithwaite, J. Iedema R and Jorm C (2007) Trust, communication, theory of mind and the social brain hypothesis: deep explanations for what goes wrong in health care. Journal for Health Organisation and Management. 21 (4/5), 353-367.
53. Georgiou, A., Westbrook, J.I., Braithwaite, J., Iedema, R., Ray, S., Forsyth, R., Dimos, A., & Germanos, T. (2007). When requests become orders: a formative investigation into the impact of CPOE systems on an Australian pathology laboratory service. International Journal for Medical Informatics, 76(8), 583-591.
54. Westbrook, M.T., Braithwaite, J., Travaglia, J.F., Long, D., Jorm, C., & Iedema, R. (2007). Promoting safety: varied reactions of doctors, nurses and allied health professionals to a safety improvement program. International Journal for Health Care Quality Assurance. 20(7): 555-571.
55. Braithwaite, J., Westbrook, M.T. Travaglia, J.F. Iedema, R. Mallock, N.A. Long, D. Nugus, P. Forsyth, R. Jorm C. and Pawsey M. (2007) Are health systems changing in support of patient safety? A multi-methods evaluation of education, attitudes and practice. International Journal of Health Care Quality Assurance. 20(7): 585-601.
56. Riley, R., Manias, E., Forsyth, R., & Iedema, R. (2007). Whiteboards: A mechanism of communication and social control in clinical practice. Communication & Medicine, 4(2), 165-175.
57. Braithwaite, J., Westbrook, J., & Iedema, R. (2007). Health care participants’ dualism: are new sub-species evolving? Journal of the Royal Society of Medicine, 100 (February 2007), 78-80.
58. Westbrook JI, Braithwaite J, Georgiou A, Ampt A, Creswick N, Coiera E, Iedema R (2007) Multi-method evaluation of information and communication technologies in health in the context of wicked problems and socio-technical theory. Journal of the American Medical Informatics Association. 14(2007), 746-755.
59. Braithwaite J, Luft S, Bender W, Callen J, Westbrook JI, Westbrook MT, Mallock NA, Iedema RA, Hindle D, Jochelson T. (2007) The hierarchy of work pursuits of public health managers. Health Services Management Research 20: 71-83.
60. Iedema, R, Rhodes, C., and Scheeres, H. (2006) Surveillance, Resistance, Observance: The Ethics and Aesthetics of Identity (at) Work. Organization Studies 27(8): 1111-1130.
61. Wallace, L., Iedema, R., Braithwaite, J., & Spurgeon, P. (2006) Training healthcare staff in Root Cause Analysis – Results from national programme evaluations in the UK and Australia. The Healthcare Risk Resource, 8(1, November): 15-19.
62. Sorensen, R. & Iedema, R. (2006). Integrating patients’ nonmedical status in end-of-life decision-making: Structuring communication through ‘conferencing’. Communication and Medicine 3(2): 185-196.
63. Braithwaite, J, Westbrook, M. Mallock, N, Travaglia, J. Iedema, R. (2006) Attitudes of health professionals who conducted root cause analyses after undergoing a safety improvement program. Quality and Safety in Health Care. 15(6): 393-399.
64. Iedema, R., Jorm, C.M., Braithwaite, J., Travaglia, J., & Lum, M. (2006). A Root Cause Analysis of clinical error: Confronting the disjunction between formal rules and situated practice. Social Science & Medicine. 63(2006): 1201-1212.
65. Iedema, R., Long, D., Forsyth, R., & Lee, B. (2006). Visibilizing clinical work: Video ethnography in the contemporary hospital. Health Sociology Review. 15(2): 156-168.
66. Iedema, R., Flabouris, A., Grant, S., and Jorm, C. M. (2006) Narrativizing errors of care: critical incident reporting in clinical care. Social Science & Medicine. 62(1), 134-144.
67. Iedema, R., Jorm, C.M., Long, D., Braithwaite, J., Travaglia, J., & Westbrook, M. (2006) Turning the Medical Gaze in upon Itself: Root Cause Analysis and the Investigation of Clinical Error. Social Science & Medicine 62(7): 1605-1615.
68. Long, D., Forsyth, R., Carroll, K., & Iedema, R. (2006). The (Im)possibility of clinical democracy. Health Sociology Review, 15(5): 506-519.
69. Braithwaite, J., Westbrook, M., Hindle, D., Iedema, R. Black, D. (2006) ‘Does restructuring hospitals result in greater efficiency? An empirical test using diachronic data’. Health Services Management Research 19(1): 1-12.
70. Braithwaite, J., Westbrook, J., Pawsey, M., Greenfield, D., Naylor, J., Iedema, R., Runciman, B., Redman, S., Jorm, C., Robinson, M., Nathan, S., & Gibberd, R.W. (2006). A prospective, multi-method, multi-disciplinary, multi-level, collaborative, social-organisational design for researching health sector accreditation [LP0560737]. BMC Health Services Research, 6(113), doi:10.1186/1472-6963-1186-1113.
71. Iedema R., Scheeres, S. and Rhodes, C. (2005) “Presencing Identity: Organizational Change and Immaterial Labor”, Journal of Organizational Change Management 18(4), pp. 327-337.
72. Iedema R, Meyerkort, S. and White, L. (2005) Emergent Modes of Work and Communities of Practice. Health Services Management Research 18: 13-24.
73. Iedema, R., Sorensen, R., Braithwaite, J. Flabouris, A., Turnbull, E. (2005). “The teleo-affective limits of end-of-life care in the intensive care unit.” Social Science & Medicine. 60(4): 845-857.
74. Grant, D. and Iedema, R. (2005) “Discourse Analysis and the Study of Organizations”. Text 25(1), 2005, 37-66.
75. Georgiou A, Westbrook JI, Braithwaite J, Iedema R. (2005) Multiple perspectives on the impact of electronic ordering on hospital organisation and communication. Health Information Management Journal 2005; 34 (4), pp 214-219.
76. Turnbull, E., Flabouris, A., & Iedema, R. (2005). An outsider’s perspective of the lifeworld of ICU. Australian Critical Care. 18(2), 71-75.
77. Braithwaite, J., M. Westbrook, R. Iedema, N. Mallock, R. Forsyth, and K. Zhang. (2005). “A tale of two hospitals: clinical service structures as an expression of different organisational cultures.” Social Science & Medicine. 60(5): 1149-1162.
78. Braithwaite, J., Westbrook, J., & Iedema, R. (2005). Restructuring as gratification. Journal of the Royal Society of Medicine. 98 (December 2005): 542-544.
79. Braithwaite, J., M. Westbrook and R. Iedema (2005) Giving voice to health professionals’ attitudes about their clinical service structures. Health Care Analysis 13(4): 315-335.
80. Westbrook J, Braithwaite, J, Iedema R, Coiera E. (2004) Evaluating the impact of information communication technologies on complex organizational systems: a multi-disciplinary, multi-method framework. Stud Health Technol Inform. 107(Pt 2): 1323-7.
81. Iedema, R, Degeling, P., Braithwaite, J. and Chan, J. (2004), “Medical Education and Curriculum Reform: Putting Reform Proposals in Context”. Medical Education Online, 2004; 9:17. (http://www.med-ed-online.org).
82. Degeling, P., Maxwell, S., Iedema, R., and Hunter, D. (2004). “Making Clinical Governance Work”, British Medical Journal, 329:18 September 2004, pp. 679-681.
83. Delaney,G., Jacob, S., Iedema, R., Winters,M. and Barton, M. (2004), “A Comparison of Face-to-face and Video-conferenced Multi-disciplinary Clinical meetings.” Australasian Radiology 48: 487-492.
84. Iedema, R, Sorensen, S., Braithwaite, J. and Turnbull, E. (2004). “Speaking about Dying in the Intensive Care Unit, and its Implications for Multi-Disciplinary End-of-Life Care”. Communication and Medicine 1(1): 85-96.
85. Iedema, R. (2004) The real challenge of clinical governance: informating as socio-technical literacy, Journal of Health Information Management. (invited editorial for Volume 33:4, 2004). (http://www.himaa.org.au/)
86. Sharrock, P. and Iedema R. (2004). “Discourse analysis of eight reviews from the Reviews of Health Promotion and Education Online: Ideology, Philosophy, Modernity and Health Promotion”. Reviews of Health Promotion and Education Online, Vol 13. (http://www.rhpeo.org/reviews/2004/13/index.htm)
87. Iedema, R, Degeling, P., White, L. and Braithwaite, J. (2004). “Analysing Discourse Practices in Organizations”, Qualitative Research Journal, 4(1): 9-25.
88. Iedema, R, P. Degeling, J. Braithwaite and L. White (2004). “’It’s an Interesting Conversation I’m hearing’: A Doctor as Manager”, Organization Studies 25(1), pp. 15-34.
89. Wodak, R., & Iedema, R. (2004). Constructing boundaries without being seen: The case of Jorg Haider, politician. Revista Canaria de Estudios Ingleses, 49 (November 2004), 157-178.
90. Iedema, R and H. Scheeres (2003). “From Doing to Talking Work: Renegotiating Knowing, Doing and Identity, in C. Candlin and S. Sarangi (eds), special issue of Applied Linguistics. 24(3): 316-337.
91. Iedema, R, Braithwaite, J. and Sorensen R. (2003). “The reification of numbers: statistics and the distance between self, work and others”. British Medical Journal. 326: p. 771.
92. Iedema, R. (2003). “The Medical Record As Organizing Discourse”, Journal of Document Design, 4(1): 64-84.
93. Chan, D.K.Y., Ong, B., Zhang, K., Li, R., Liu, J.G., Iedema, R., Braithwaite, J. (2003). “Hospitalisation medical care plans and not-for-resuscitation orders in an ethnically diverse group of older people in the last year of life in Australia” Age & Ageing, 32: 1-5.
94. Iedema, R. (2003). “Multimodality, Resemiotisation: Extending the Analysis of Discourse as Multi-Semiotic Practice”, Visual Communication 2(1): 29-57.
95. Braithwaite, J., Hindle, D., Iedema, R, and Westbrook, J.I. (2002). “Introducing soft systems methodology plus (SSM+): why we need it and what it can contribute”, Australian Health Review 25(1): 195-202.
96. Scheeres, H. and Iedema, R. (2002). Organizing and Businessing Identity: Rethinking/Reframing Pedagogies. Teaching English for International Business, Vol. 1/2: 36-49.
97. Iedema, R, and P. Degeling (2001). “Quality of care: clinical governance and pathways”, Australian Health Review, Vol 24 No 3, pp. 12-15.
98. Iedema, R and P. Degeling (2001). “From Difference to Divergence: The Logogenesis of Interactive Tension”, Functions of Language, 8(1), pp. 33-56.
99. Iedema, R. (2001). “Resemiotization”, Semiotica, 137 (1/4), pp. 23-40.
100. Iedema, R. (1999). “The Formalisation of Meaning”, in R. Wodak & R. Iedema (eds), special issue of Discourse and Society, 10.1, pp. 49-65.
101. Iedema, R & R. Wodak (1999). “Organisational Discourses and Practices”, in R. Wodak & R. Iedema (eds), special issue of Discourse and Society on organisational research, 10.1, pp. 5-20
102. Iedema, R. (1998) “Hidden Meanings and Institutional Responsibility”, Discourse & Society 9.4, pp. 481-500
103. Iedema, R. (1997). “The History of the Accident News Story”, in Australian Review of Applied Linguistics 20, No 2, pp. 95-119
104. Iedema, R, (1996). “Save the Talk for after the Listening: The Realisation of Regulative Discourse in Teacher Talk”, in S. Sarangi & M. Baynham, Discursive Construction of Educational Identities, special issue of Language and Education, 10(2&3), pp. 82-102.
105. Iedema, R, (1995). “Political Newsreporting: The Media as ‘Secondary Orality’”, in Social Semiotics, 5(1), pp 65-100.
106. Iedema, R. (1995). “Legal Ideology: The Role of Language in Common Law Appellate Judgments”, in The International Journal for the Semiotics of Law VIII(22), pp. 21-36.
107. Iedema, R. (1993). “Legal English: Discipline specific literacy and genre theory”, in Australian Review of Applied Linguistics 16(2), pp. 86-122.
108. Iedema, R. (2006). A Review of “Producing patient information: How to develop and produce effective information resources” by Mark Duman (London: King’s Fund). Document Design, 14(2), 186-187.
109. Iedema, R. (2004) ‘A Review of “Critical Discourse Analysis and Language Cognition” by K. O’Halloran’, Linguistics and Education. 15(2004), 413-423.
110. Iedema, R. (1998). Review of Paul Thibault’s Rereading Saussure: The Dynamics of Signs in Social Life, in Functions of Language, Vol 5.1, pp. 106-111
111. Iedema, R. (1995) “Administration, Education and Critical Literacy”, in FinePrint, journal of the Victorian Adult Literacy and Basic Education Council Inc., pp. 20-25
112. Iedema, R. (1995) Review of Ian Ward’s “Politics of the Media” in Social Semiotics, Vol 5 No 2, pp 309-313
113. Iedema, R., Ball, C., Daly, B., Young, J., Green, T., Middleton, P., Foster-Curry, C., Jones, M., Hoy S., & Comerford, (under review) Design and evaluation of a new ambulance-to-emergency department handover protocol: ‘IMIST-AMBO’. BMJ Quality & Safety. [submitted December 2011]
114. Iedema, R., Allen, S. & Britton K. (under review) Out of the frying pan? Streamlining the ethics review process of multi-site qualitative research projects. Australian Health Review. [submitted May 2011]
115. Iedema, R., Allen, S. & Britton K. (under review) Anatomy of an incident disclosure. US Joint Commission of Quality & Patient Safety. [submitted January 2012]
116. Iedema R, Piper D, Beitat K, Allen, S and Hor S. (submitted) Incident disclosure: A journey from grievance to acceptance. Social Science & Medicine [submitted 20 December 2011]
117. Sorensen, R. and Iedema, R. (editors) (2008) Managing clinical processes in health care. London/Sydney: Elsevier.
118. Caldas-Coulthard, C. and Iedema, R. (editors) (2008) Identity Trouble: Critical Discourse and Contested Identities. Basingstoke UK: Palgrave-Macmillan. [republished in paperback in 2010]
119. Iedema, R. (editor) (2007) Discourse of Hospital Communication: Tracing complexities in contemporary health care organizations. Basingstoke: Palgrave-Macmillan.
120. Iedema, R. (2003) The Discourses of Post-Bureaucratic Organization, Amsterdam and Philadelphia: John Benjamins.
121. Iedema, R. (2011) Researching Patient Safety and Intervening in Clinical Practice. In E. Rowley & J. Waring, (editors), Socio-cultural perspectives on patient safety. Aldershot: Ashgate. pp. 189-208
122. Iedema, R. (2011). On the Multi-Modality, Materiality and Contingency of Organization Discourse. In Grant, D., Hardy, C., Putnam, L. (Eds.), SAGE Major Works in Organizational Discourse Studies. London: Sage. Pp. 327-343.
123. Iedema, R. (2010) Institutional Responsibility and Hidden Meanings. In M O’Donnell (ed). Structure and Agency (Volume II – Critical Theory; Structuration Theory; Critical Realism; and Identity Theory). London: Sage. Pp. 127-145.
124. Iedema, R. Long, D., Carroll, K., (2010) Corridor communication, spatial design and patient safety: Enacting and managing complexities. In Alfons van Marrewijk and Dvora Yanow (eds). Space, Meaning and Organisation. Oxford: Edward Elgar. Pp. 41-57.
125. Iedema, R., and C. Rhodes (2010). Surveillance. In M. Tadajewski, M. Parker, P. Maclaran and E. Parsons (eds.), Key Concepts in Critical Management Studies, London: Sage. Pp. 214-218.
126. Wu, A., Gallagher, T., Iedema, R. (2010) Disclosing near misses to patients and their families. In Wu, A. (ed), Near Misses and Close Calls. US Joint Commission Publications. pp 55-64.
127. Iedema, R. (2010). On the Multi-Modality, Materiality and Contingency of Organization Discourse. In S. Clegg (Ed.), SAGE Directions in Organization Studies. London: Sage.
128. Iedema, R. (2009) Resemiotization of a policy initiative: Promoting Open Disclosure as ‘open communication about clinical adverse events’. In Prior, P. and Hengst, J. (eds). Exploring Semiotic Remediation As Discourse Practice, Basingstoke: Palgrave-Macmillan. pp. 139-155.
129. Iedema, R. and Scheeres, H. (2009) Organizational discourse analysis (The discursive consequences of change and innovation in contemporary business organizations). In Bargiela-Chiapini, F. (ed). The Handbook of Business Discourse. Edinburgh: Edinburgh University Press. pp 80-91.
130. Grant, D., Iedema, R. and Oswick, C. (2009) Discourse in Critical Management Studies. In Alvesson, M., Woodbridge, T. and Wilmott, H. (eds). Handbook of Critical Management Studies. Oxford: Oxford University Press. pp 213-231.
131. Iedema, R. (2008) Organizational discourse analysis. The Sage International Encyclopaedia of Organization Studies. S. Clegg and J. Bailey (eds). London: Sage. pp 389-393.
132. Iedema, R., Curtiss, I., & Jorm, C. (2008). Open Disclosure. In Windows into Safety and Quality in Health Care 2008. Sydney: Australian Commission on Safety and Quality in Health Care. pp. 61-72.
133. Sorensen, R. and Iedema, R. (2008) Managing clinical processes – objectives, evidence and context. In Sorensen, R and Iedema R. (eds), Managing Clinical Processes in Health. Sydney: Elsevier. Pp. 3-20.
134. Sorensen, R. and Iedema, R. (2008) Managing clinical processes – Conclusion. In Sorensen, R and Iedema R. (eds), Managing Clinical Processes in Health. Sydney: Elsevier. Pp. 225-241.
135. Iedema, R., Sorensen, R. Jorm, C. and Piper, D. (2008). Co-producing Care. In Sorensen, R and Iedema R. (eds), Managing Clinical Processes in Health. Sydney: Elsevier. Pp. 105-120.
136. Rhodes, C., H. Scheeres, and R. Iedema (2008) Triple trouble: Undecidability, identity and organizational change. In Identity Trouble: Critical Discourse and Contested Identities. C. Caldas-Coulthard, and R. Iedema (eds.), 229-249. Basingstoke: Palgrave-Macmillan.
137. Iedema, R., Ainsworth, S and Grant, D. (2008) The contemporary clinician-manager: Performing professional values or entrepreneurializing middle-management? In Identity Trouble: Critical Discourse and Contested Identities. C. Caldas-Coulthard, and R. Iedema (eds.), 273-291. Basingstoke: Palgrave-Macmillan.
138. Iedema, R. and Caldas-Coulthard, C. (2008) Introduction: Identity Trouble. In C. Caldas-Coulthard and R. Iedema (eds), 1-14. Identity Trouble: Critical Discourse and Contested Identities. Basingstoke: Palgrave-Macmillan.
139. Braithwaite, J., Westbrook, M.T., Hindle, D., and Iedema, R. (2008) Hospital sector organizational restructuring – evidence of its futility. In Ferlie, E., Hyde, P. and McKee, L. (eds), 33-45. Organising and reorganizing: Power and change in health care organizations. Basingstoke: Palgrave Macmillan.
140. Rhodes, C., Iedema, R. and Scheeres, H. (2007) Control, Resistance and Surveillance. In Researching Identity: Concepts and Methods. Nic Beech, Alison Linstead & David Sims (eds), 83-99. Basingstoke: Palgrave-Macmillan.
141. Iedema, R. (2007) Communicating hospital work. In Discourses of Hospital Communication: Tracing complexities in contemporary health organizations. R. Iedema (ed.), 1-17. Basingstoke: Palgrave-Macmillan.
142. Long, D., R. Iedema and B.B. Lee (2007) Corridor conversations: Clinical communication in casual spaces. In Discourses of Hospital Communication: Tracing complexities in contemporary health organizations. R. Iedema (ed.), 182-200. Basingstoke: Palgrave-Macmillan.
143. Jorm, C., J. Travaglia and R. Iedema (2007) Why do doctors not engage with the health system? In Discourses of Hospital Communication: Tracing complexities in contemporary health organization. R. Iedema (ed.), 222-243. Basingstoke: Palgrave-Macmillan.
144. Iedema, R. (2006). (Post-)bureaucratizing Medicine: Health Reform and the Reconfiguration of Contemporary Clinical Work. In F. Meyer, & M. Gotti (Eds.), Advances in medical discourse analysis: Oral and written contexts. Gottingen: Peter Lang. Pp. 111-131.
145. Iedema, R. (2005) Halliday, multi-modality and organizational (discourse) analysis. In Continuing Discourse on Language: A Functional Perspective. J. Webster, R. Hasan and C. Matthiessen (Eds), London: Equinox. Pp. 170-172
146. Iedema, R. (2005) Medicine and health: intra- and inter-professional communication. In Encyclopaedia of Language and Linguistics (2nd edition). K. Brown (Ed). Oxford: Elsevier. pp. 745-751.
147. Iedema, R. and Wodak, R. (2005) Communication in Organisations. In Sociolinguistics: An International Handbook of the Science of Society, Ulrich Ammon, Norbert Dittmar, Klaus Mattheier and Peter Trudgilll (Eds). Berlin: Mouton, 2nd edition, pp. 1602-1615.
148. Iedema, R., Braithwaite, J., Jorm, C., Nugus, P. and Whelan, A. (2005) Clinical governance: complexities and promises. In Health Care Reform and Industrial Change in Australia: Lessons, Challenges and Implications. Stanton, P., Willis, E. and Young, S., Basingstoke: Palgrave Macmillan UK. Pp. 253-278.
149. Degeling, P., S. Maxwell, and R. Iedema. (2004). “Restructuring clinical governance to maximize its development potential.” in Governing Medicine: Theory and Practice (pp. 163-179), edited by A. Gray and S. Harrison. Maidenhead: Open University Press.
150. Degeling, P., Iedema, R., Winters, M., Maxwell, S., Coyle, B., Kennedy, J. and Hunter, D. (2003). Accomplishing Leadership in the Context of Health Reform. Dopson, S. and Mark, A.L. (eds). Leading Health Care Organizations (pp.113-133). Basingstoke: Palgrave Macmillan.
151. Iedema, R. (2003). “Putting Schegloff’s principles and practices into context”, in Carlo Prevignano and Paul Thibault (eds) Discussing Conversation Analysis: Emanuel A. Schegloff. Amsterdam: John Benjamins, pp. 65-90.
152. Iedema, R. (2001). “Analysing Film and Television: a Social Semiotic account of Hospital – An Unhealthy Business”, in T. van Leeuwen and C. Jewitt (eds), Handbook of Visual Analysis, Sage, London, pp. 183-204
153. Stenglin, M. and Iedema, R. (2001). “How to Analyse Visual Images:A Guide for TESOL Teachers”, in A. Burns and C. Coffin (eds), Analysing English in a Global Context, Routledge, London, pp. 194-208.
154. Iedema, R. (2000) “Bureaucratic Planning & Resemiotisation”, in E. Ventola (ed), Discourse and Community: Doing Functional Linguistics, Narr Verlag, Tubingen, pp. 47-70
155. Iedema, R, P. Degeling & L. White (1999). “Professionalism and Organisational Change”, in R. Wodak and C. Ludwig (eds), Challenges in a Changing World: Issues in Critical Discourse Analysis , Passagen Verlag, Vienna, pp. 127-155
156. Eggins, S., & Iedema, R. (1997). “Difference without Diversity: The Semantics of Women’s Magazines” in R. Wodak, Gender and Discourse, Sage, Thousand Oaks, California, pp. 165-196.
157. Iedema, R. (1997) “The Language of Administration: Organizing Human Activity in Formal Institutions”, in F. Christie & J.R. Martin (eds.), Genres & Institutions: Social Processes in the Workplace and School, Pinter, London, pp. 73-100
Book Chapters – Unconditionally Accepted (‘in press’)
158. Iedema, R. (in press) Multimodality in workplaces. In Chapelle, C.A. (ed) Encyclopedia of Applied Linguistics. London: Blackwell-Wiley.
159. Iedema, R. (in press) Medical discourse. In Chapelle, C.A. (ed) Encyclopedia of Applied Linguistics. London: Blackwell-Wiley.
160. Iedema, R. (in press) Multimodality, resemiotization: extending the analysis of discourse as multi-semiotic practice. In Dicks, B. (ed). Digital Qualitative Research Methods. London: Sage Publishers.
161. Iedema R & E. Merrick (in press) Team work in health care: how clinicians negotiate the continuity of clinical tasks and care responsibilities. In Sarangi, S. and Linell P. (eds) Team Talk: Decision-Making Across Boundaries in Health and Social Care. London: Equinox.
Book Chapters – Forthcoming/Invited Contributions:
162. Iedema, R. (forthcoming) Health Care Communication. Cockerham, W., Dingwall, R. and Quah, S. (eds). The Blackwell Encyclopedia of Health and Society. Oxford: Wiley-Blackwell.
163. Iedema, R. (forthcoming) Recent developments in health care communication. In Hamilton, H. and Chou, S. (eds) Routledge Handbook of Language and Health Communication. London: Routledge.
164. Iedema, R. (forthcoming) When things go wrong: Uncertainty about incident disclosure and incident causation. In Hu, W (ed), Uncertainty in Medicine. Ashgate.
Government Reports & Research Monographs:
165. Elliott D, McKinley S, Perry L, Duffield C, Iedema R, Gallagher R, Fry M, Roche M, Allen E. (2011) Observation and Response Charts Usability Testing Report. Sydney: University of Technology, Sydney and Australian Commission on Safety and Quality in Health Care.
166. Iedema R., Bower K., Woolf, S. (2011) Using Patient Stories for Patient Safety: A Reference Resource Containing Vignettes, Quotes and Clips from the 100 Patient Stories Project. Sydney: UTS Centre for Health Communication and Australian Commission on Safety and Quality in Health Care.
167. McGregor, J., O’Grady, C., Wood, A., Piper, D., & Iedema, R. (2011) A Qualitative Evaluation of the Improving Patient and Staff Experience Program. Report produced for Ernst & Young / NSW health. Sydney: UTS Centre for Health Communication.
168. Iedema, R (2011) Analysis of Staff interviews collected as part of the ‘100 patient stories project’. Sydney: Australian Commission on Safety and Quality in Health Care & UTS Centre for Health Communication.
169. Piper, D and Iedema R. (2011) Literature Review: Incident disclosure policy, legal reform and research since 2008. Sydney: Centre for Health Communication (University of Technology Sydney), and Australian Commission on Safety and Quality in Health Care.
170. Iedema R, Ball C. (2010) NSW Ambulance-ED Department Handover Report. Sydney: NSW Health & UTS Centre for Health Communication. ISBN: 978-0-9807908-4-9.
171. Iedema R, Allen S, Britton K, Gallagher T, Piper D, Sloan T, Dadich A, Baker A, Grbich C, Sorensen R, Allan A, Scheeres H, Fitzgerald A, Manias E, Williams A, Jones L, Watson B, Tuckett A, Elliott D. (2010) Final Report: The Open Disclosure Research and Indicator Development Including the ‘100 Patient Stories’ Project. Sydney: UTS Centre for Health Communication & Australian Commission for Safety and Quality in Health Care. ISBN: 978-0-9807908-3-2.
172. The ‘100 Patient Stories and Open Disclosure Indicator Development’ Project Team[1] (2010) Indicators of Effective Open Disclosure. Sydney: Australian Commission on Safety and Quality in Health Care and UTS Centre for Health Communication. ISBN: 978-0-9807908-2-5.
173. Piper D, Iedema R, Merrick E, Perrott B (2010) Emergency Department Co-Design Evaluation Program 2 Stage 1 – Final Report to Health Services Performance Improvement Branch, NSW Health. Sydney: Centre for Health Communication, University of Technology Sydney. ISBN: 978-0-9807908-0-1.
174. Piper D, Iedema R, Merrick E (2010) Emergency Department Co-Design Evaluation Program 1 Stage 2 – Final Report to Health Services Performance Improvement Branch, NSW Health. Sydney: Centre for Health Communication, University of Technology Sydney. ISBN: 978-0-9807908-1-8.
175. Iedema, R., Merrick, E., Piper, D and Walsh, J. (2008) Emergency Department Co-Design Evaluation Stage 1 – Final Report to Health Services Performance Improvement Branch, NSW Health. Sydney: Centre for Health Communication, University of Technology Sydney. ISBN: 978-0-646-50725-5.
176. Iedema, R., and Merrick E. (2008) HELiCS: Handover – Enabling learning in Communication [for] Safety. A Handover Communication Improvement Resource. Sydney: Australian Commission on Safety and Quality in Health Care & Centre for Health Communication – University of Technology, Sydney. ISBN: 978-0-646-50381-3.
177. Iedema, R., Sorensen, R., Piper, D., Brownhill, S. (2008). Open Disclosure: A Literature Review. Sydney: Australian Commission on Safety and Quality in Health Care & University of Technology, Sydney.
178. Feez, S, Iedema R and White P. (2008) Media Literacy. Sydney: Adult Migrant Education Service. ISBN: 978-1-921075-47-6.
179. Iedema R, Lancashire W, Haines M, Shaw, T. Street J, Rubin G. (2008) ‘Hands on, Hands off’: A model of effective clinical supervision that recognises trainees’ need for support and independence (Final Research Report for: Institute of medical Education & Training and Sax Institute). Sydney: Centre for Health Communication, University of Technology Sydney, ISBN: 978-0-646-50381-3.
180. Iedema, R., Mallock, N., Sorensen, R., Manias, E., Tuckett, A., Williams, A., Perrott, B., Brownhill, S., Piper, D., Hor, S., Hegney, D., & Scheeres, H. (2007). Final Report: Evaluation of the National Open Disclosure Pilot Program. Sydney: Australian Commission on Safety and Quality in Health Care & University of Technology, Sydney. ISBN 978-0-9803462-2-0
181. Iedema, R., Manias, E., Westbrook, M., Hegney, D., Piper, D., Forsyth, R., Hor, S., Nugus, P., Mallock, N., Williams, A., McManus, J., Scheeres, H., Sorensen, R., Perrott, B., & Braithwaite, J. (2007). Interim Report: Evaluation of the National Open Disclosure Pilot Program. 29 June 2007. Sydney: Australian Commission on Safety and Quality in Health Care & University of Technology, Sydney
182. Hindle, D., Braithwaite, J., & Iedema, R. (2005). Monograph: Patient Safety – a review of key international enquiries. Sydney: Clinical Excellence Commission.
183. Iedema, R. & Grant, S. (2004). AIMS retrieval medicine incident reporting: an investigation of reporters’ expressions of attitude and feeling. Sydney: Centre for Clinical Governance Research.
184. Sorensen, R., Braithwaite, J., Iedema, R., & et al (2004) Report On The establishment of the Patient Safety Research Network. Sydney: Centre for Clinical Governance Research.
185. Degeling, P., Iedema, R., White, L., Meyerkort, S., Mallock, N., Smith, J. and McLennan, M. (2004). Clinicians Managers’ Capacity to Act as Agents of Change in Health Reform – a Case Study in Work Process Systematisation. Sydney: Centre for Clinical Governance Research, The University of New South Wales. ISBN 0733421660, 148 pages.
186. Hindle, D., Braithwaite, J., & Iedema, R. & Travaglia J. (2004). Patient Safety Research: A Review Of Technical Literature. Sydney: Centre for Clinical Governance Research, The University of New South Wales. ISBN 0 7334 2176 8.
187. Braithwaite J, Sorensen R, Iedema R, Mallock NA, Forsyth R, Zhang K (2003). Report: Prince Henry/Prince of Wales Options Paper on Clinical Organisational Structure. Sydney: Centre for Clinical Governance Research in Health, University of New South Wales, pp 137. ISBN: 0 7334 2045 1.
188. Braithwaite, J., W. Hu, R. Sorensen, R. Patterson, S. Meyerkort, G. Salkeld, K. Zhang, N. Mallock, R. Iedema, and L. Betbeder-Matibet (2002) Report: Evaluation of the Clinical Practice Improvement Training Program. Sydney: Centre for Clinical Governance Research in Health, University of New South Wales.
189. Iedema, R. (1996). The language of administration, Write It Right Industry Research Monograph Vol III, Disadvantaged Schools Program Metropolitan East (NSW Dept of School Education)
190. Iedema, R, S. Feez & P. White (1995). Media Literacy, Write It Right Industry Research Monograph Vol II, Disadvantaged Schools Program Metropolitan East (NSW Dept of School Education).
Published Full-Length Conference Papers in Conference Proceedings:
191. Chen, A., Bongers, B., & Iedema, R. (2009). Visual Melodies: Interactive Installation for Creating a Relaxing Environment in a Healthcare Setting. In J. Kjeldskov (Ed.), OZCHI (21st Annual Conference of the Australian Computer-Human Interaction Special Interest Group (CHISIG) of the Human Factors and Ergonomics Society of Australia (HFESA)) pp. 361-364).
192. Iedema, R (2009) Guarded spaces and intimate places: Hospital research in the age of transparent accountability. Hospital Ethnography Conference Proceedings. Brighton: Department of Anthropology, University of Sussex.
193. Oswick, C., Grant, D., Iedema, R., (2008) Rethinking the Critical Management Agenda: Integrating materiality and Agency with Discourse. Proceedings of the ‘What is an organization Conference: A Tribute to the Work of James R. Taylor.’ Montreal, 21-22 May 2008. University of Montreal, pp 168-170.
194. Merrick, E., Iedema, R., & Sorensen, R. (2008) Adaptive interpretations of adaptive organisations: enhancing practitioner resilience in dealing with public service instability, International Public Administration Association Conference. Sydney, 18-20 July, 2008.
195. Hor, S., Iedema, R. and Williams, K. (2008) Electronic Incident Reporting: A case study of formal and informal accountabilities. Organisational Behaviour in Health Care Conference. Sydney, March 2008.
196. Carroll, K., Bridgeford, S., and Iedema R. (2007) Rostered Labour and Intensive Work Places: The Organisational and Industrial Relations Complexities Implications of providing 24 hour care. Proceedings of the Our Work Our Lives – National Conference on Women and Industrial Relations Conference, Lakes Resort West Lakes, South Australia, 20-21 September 2007, pp 24-34.
197. Ainsworth, S., Grant, D., & Iedema, R. (2007). Space and the construction of middle management identity in complex organizations. In: Proceedings of The European Group of Organization Studies Conference, Vienna 5-6 July 2007.
198. Iedema, R. (2006) Discourse research as engagement with organizational practice. In Proceedings of the International Conference on Organizational Discourse, 28-29 July 2006, Vrije Universiteit of Amsterdam.
199. Iedema, R., Jorm, C. Braithwaite, J. (2006) Clinical Failure, Root Cause Analysis and Undecidability. In Proceedings of the Organisational Behaviour in Health Care Conference, University of Aberdeen, 10-12 April 2006.
200. Braithwaite, J., Iedema, R., Westbrook, M. (2006) Health sector organisational restructuring: Evidence for its futility. In Proceedings of the Organisational Behaviour in Health Care Conference, University of Aberdeen, 10-12 April 2006.
201. Braithwaite, J., Iedema, R., Jorm, C. (2006). Trust, communication, theory of mind and the social brain hypothesis. In Proceedings of the Organisational Behaviour in Health Care Conference, University of Aberdeen, 10-12 April 2006.
202. Iedema, R., Long, D., Carroll, K., Stenglin, M. and Braithwaite, J. (2006) Corridor work: how ‘liminal’ space can be a focal resource for handling complexities of multi-disciplinary health care. Proceedings of the 11th International Colloquium of the Asia-Pacific Researchers in Organization Studies (APROS), 4-6 December 2005, M. Muetzelfeld (ed), Melbourne, pp 238-247.
203. Georgiou A. Westbrook JI, Braithwaite J, Iedema R, Dimos A, Germanos T. (2005) A context-mechanism-outcome approach to the evaluation of computerised physician order entry systems. In: HIC 2005: Thirteenth National Health Informatics Conference; HINZ 2005: Fourth Health Informatics Conference; pages 214-219. Brunswick East, Vic: Health Informatics Society of Australia, 2005.
204. Westbrook JI, Braithwaite J, Iedema R, Coiera E. (2004) Evaluating the impact of information communication technologies on complex organizational systems: a multi-disciplinary, multi-method framework. Proceedings of the 11th World Congress on Medical Informatics (Editors Fieschi M, Coiera E, Yu-Chan J), IOS Press, Washington DC, pp 1323-1327.
205. Grant, D. and Iedema, R. (2004) Discourse Analysis and the Study of Organizations. Paper given to and included in the Proceedings of the Organizational discourse Conference: Artefacts, archetypes and architexts. Free University, Amsterdam, 28-30 July 2004.
206. Iedema, R, Rhodes, C., and Scheeres, H. (2004) Surveillance, Resistance, Observance: The Ethics and Aesthetics of Identity (at) Work. Paper given to and included in the Proceedings of the Organizational discourse Conference: Artefacts, archetypes and architexts. Free University, Amsterdam, 28-30 July 2004.
207. Iedema, R. (2002) ‘Micro-interaction into macro-structure: resemiotization’ Paper presented to and included in the Proceedings of the Organizational Discourse Conference: from micro-utterances to macro-inferences Kings College University of London. 24-26 July 2002.
[1] This team has the following members: Rick Iedema, Suellen Allen, Kate Britton, Amy Yi-Chun Chen, Donella Piper, Hermine Scheeres, Ros Sorensen, Doug Elliott (CHC-UTS), Thomas Gallagher (Univ Washington, USA), Andrew Baker (SWAHS), Ross Chapman, Ann Dadich, Anneke Fitzgerald, Terry Sloan (UWS), Elizabeth Manias, Allison Williams (UMelb), Stewart Dunn (USyd), Liz Jones, (Griffith Univ), Bernadette Watson, Anthony Tuckett (UQ), Alfred Allan (ECU WA), Carol Grbich, Louise Reynolds, Samantha Meyer (Flinders Univ SA).
